Shipping & Returns

Shipping Policy

Shipping Time/Expedited Shipping

We strive to ship all approved* orders withing 24-48 hrs from the time of receipt. In some circumstances, the items you order may be located at different store locations. If this happens, you will be notified by email with an expected date for shipment.

The time it takes to receive your package varies depending on the shipping method you choose. If you require more expedited shipping than those offered, please give us a call (225-300-8989) or send us an email ( to discuss possible options.

Shipping Method

All orders are shipped via USPS with the following shipping options.

  • USPS First Class - Typical Delivery 2-5 Business Days
  • USPS Priority - Typical Delivery 1-4 Business Days
  • FREE SHIPPING - Available On Orders Over $75

*Orders are approved once payment has been received and all shipping and billing information has been verified. This process is usually automatic, but under extenuating circumstances may take up to 1-2 business days. You will be notified by email if this issue arises.

Return Policy

If for any reason you’re not completely happy with your purchase, please let us know and we’ll make every effort to resolve the issue.

We will gladly accept exchanges and returns for orders received within 30 days of the original purchase date. Shipping charges will be refunded in cases of a product defect or shipping error only. Returned items must be in new, unworn condition with original tags attached. Orders may be sent back by mail or dropped off at any of our retail locations.

A 15% restocking fee may be charged if an item is returned after 30 days of the original purchase date. Customized items, special orders, and items that have been installed or used are non-refundable. ALL SALES FINAL on sale / items that have been marked down,  game specific items such as t-shirts, hats, stickers, ect and holiday / seasonal items.

Please note we reserve the right to refuse returns on items that do not meet the guidelines listed above. 

Return Form: The return form can be found on the back side of your packing slip. If you no longer have your packing slip, click here for a printable version.

Returns For Refund: Refunds will be issued to the card used for the original purchase. Orders dropped off in store will will be processed in a separate transaction using our online payment system.

Returns For Exchange: Exchanges can be made in store or by mail using the the return form. If a requested item is not available, our Support Krewe notify you with your options. Exchanged items will be shipped back via standard USPS shipping.

Return Check List

1) Complete the return form found on the back of the packing slip included in your shipment.
2) Drop off your package in store or mail it to our return address.
3) Keep a copy of the return form for you records

* Returns / Exchanges are typically processed within 2-3 business days of receipt

Return Address:

Bengals & Bandits
Attn: Returns
3340 Highland Rd A-1
Baton Rouge, LA 70802

If you have have any questions - please send us an email at